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Membership Overview

Membership has many benefits!

Starting Right - 6 minutes 14 MB

Everyone at Comtech is committed to the success of our customers. To ensure that success, we offer a wealth of training and support options.

All of our resources are available within our Member Center. Members may log in 24 hours a day, 7 days a week.

Obtaining a Membership contract for the software that runs your business is a wise plan: you can get fast and efficient answers to your questions on Collect! as they arise, and you can get access to the ideas and enhancements that can increase efficiency, productivity and profitability.

Please review our Support Policies and Procedures for an overview of our Technical Support offerings, and how Collect! Members can contact us to address technical issues.

Receivables management is a business that relies on two primary things: people and technology. When you get a Membership package with us you reap the rewards of that investment through working with an experienced Technical Support team, regular updates to your software and new features developed at the request of Members just like you.

You benefit in many ways when you subscribe to your own Collect! Membership Plan. Whether you're thinking about the latest Credit Reporting guidelines, looking for a new report, have a question you want to post to our Technical Support technicians, or wanting to submit a change request for the software, a Collect! Membership Plan provides you with priority access and support.

Please review our Support Policies and Procedures for an overview of our Technical Support offerings, and how Collect! Members can contact us to address technical issues.

Your Collect! Membership Plan gives you:

  • Free software updates within your major version of Collect!
  • Connection to the best collection practices and experiences of hundreds of other Collect! Members
  • Member prices for seats and modules (10% discount off non-Member prices)
  • Priority technical services
  • On call weekend and holiday emergency call back services (only available to Members)
  • Over 60% off on technical service rates
  • Access to our valuable online Members Center, which provides a library of online training videos, access to report and letter libraries, and our Members-only technical reference portal and ticket system
  • And more ...